Privacy Policy

Effective date: September 7, 2023

  • Welcome to RivetGen, the online platform operated by LIFExTalks, LLC. As a tech company, we recognize the importance of privacy in today's digital world. At RivetGen, we are committed to protecting your personal data and information. Our privacy policy has been crafted to comply with all relevant privacy laws and regulations. This policy outlines our information handling practices and provides you with a comprehensive understanding of how we collect, use, and protect your data. We strive to maintain transparency and ensure that you have complete control over your personal information and how it is used. We take your privacy seriously, and we are committed to providing a safe and secure online experience for all our users.
    • Service: Refers to the RivetGen website.
    • Personal Data: Information relating to an identified or identifiable individual.
    • Usage Data: Data collected automatically, generated by the use of the Service.
    • Cookies: Small files stored on your device.
    • Data Controller: LIFExTalks, LLC, responsible for your data.
    • Data Processors (or Service Providers): Third-party companies who process data on behalf of the Data Controller.
    • Data Subject: Any living individual who is using our Service and is the subject of Personal Data.
    • User: The individual using our Service.
  • Aim to ensure a comprehensive data management plan with the sole purpose of providing you with quality service that meets and exceeds your expectations. We collect various types of information from you, including personal information, and this information helps us to customize our service delivery to you. We also collect data on how you interact with our platform to enable us to improve our service delivery process continually. At our end, we are committed to providing a secure and protected data management system that adheres to all the necessary legal frameworks. Our ultimate mission is ensuring total data protection for our customers while providing them with a seamless customer experience.
    • Personal Data: Email address, first name and last name, phone number, address, and cookies.
    • Usage Data: Information on how the Service is accessed and used.
    • Location Data: We might use and store information about your location.
    • Tracking & Cookies Data: We use cookies to track the activity on our Service.
  • Which collected data is used, which include providing the Service, notifying users about changes, providing customer support, and improving their Service. The use of data is an important aspect of ensuring that RivetGen's services remain functional, secure, and relevant to their users. As such, it is necessary that they collect and process personal data, including but not limited to email addresses, names, and IP addresses. While this practice may raise concerns for some users, it is important to note that RivetGen is legally obligated to comply with data privacy regulations and always seeks to balance the collection of data with the protection of user privacy. Therefore, users can trust they will be fully informed of how their data is used and that their privacy will be a top priority for RivetGen.
  • Strictly limited to the purposes expressly stated within the policy, and will only be held for the duration necessary to fulfill those purposes. The decision to retain data will be based on a careful evaluation of the specific circumstances, taking into account relevant legal or regulatory requirements, as well as the potential impact for individuals. It is our duty to ensure the security and protection of your personal data, and we take this responsibility seriously. You can trust that your data will not be retained for any longer than necessary and will be managed in accordance with the established industry standards.
  • Your information might be transferred to — and maintained on — computers located outside your state or governmental jurisdiction.
    • (a) Disclosure for Law Enforcement: Under certain circumstances, RivetGen may be required to disclose your data if required by law.
    • (b) Business Transaction: If RivetGen undergoes a merger, your data may be transferred.
  • Protecting your data security is our top priority when it comes to privacy policies, and we take all necessary measures to ensure that your information is safely stored. However, it's important to understand that no electronic storage method is completely without risk. Despite our best efforts to safeguard your data, we cannot guarantee that it will never be compromised. We are constantly working to improve our security measures and keep up with the latest technological advancements to ensure that your information stays private and secure. With this in mind, we strongly recommend that you regularly review your own privacy settings and take your own steps to secure your information.
  • These rights are designed to give you more control over your personal data and how it is used. Essentially, you have the right to know what data is being collected about you, why it is being collected, and how it is being used. Additionally, you have the right to request that your data is erased, corrected, or transferred to another company. These rights are important because they provide you with greater transparency and control over your personal information online. It is worth noting that companies that fail to comply with the GDPR face significant penalties, including fines of up to 4% of their global annual revenue. As a result, it is in every company's best interest to take data protection and privacy seriously.
  • Provides residents of Florida with additional data protection rights. These rights include the ability to request that their personal information be deleted or corrected, as well as the right to opt-out of the sale of their personal data. Under the FPPA, businesses must also provide clear and concise privacy policies that explain how they collect, use, and share personal information. As a resident of Florida, it is important to understand your data protection rights and how they are enforced under the FPPA. By taking advantage of these rights, you can better protect your personal information and ensure that businesses are in compliance with the law.
  • Residents of Florida have certain data protection rights that businesses must respect. The Privacy Policy outlines these rights and provides information on how to exercise them. Florida residents have the right to request that businesses disclose what personal information they collect, use, and share about them. They also have the right to request that businesses delete their personal information and not sell it to third parties. The Privacy Policy also states that businesses must provide Florida residents with equal service and pricing regardless of whether they exercise these rights. Businesses must comply with these provisions or risk facing liability for damages resulting from non-compliance.
  • We may employ third-party companies to facilitate our Service, which includes data processing, analytics, and web hosting among other functions. We take great care in selecting service providers that share our commitment to privacy and data protection. We ensure that all our service providers have agreed to abide by our Privacy Policy and any applicable legal requirements regarding data protection. We also regularly audit our service providers to ensure that they are meeting our expectations and remain in compliance with our Privacy Policy. Additionally, we require them to inform us if they experience any data breaches or other security incidents, and to provide us with a detailed account of the situation. By working with high-quality service providers who uphold our Privacy Policy, we maintain the trust of our users.
  • We may use third-party Service Providers to monitor your use of our platform. These Service Providers may collect information such as your device's IP address, browser type, and operating system, as well as information about the pages you visit and the actions you take while using our service. This information is collected solely for the purpose of improving our service and analyzing the behavior of our users so that we can better tailor our platform to your needs. Rest assured that any information collected by these Service Providers is treated with the utmost care and is subject to our strict Privacy Policy.
  • We may utilize third-party tools for continuous integration and continuous deployment (CI/CD). These tools allow us to efficiently test, build, and deploy code changes, enabling us to offer you a more reliable and responsive user experience. However, we take great care in selecting and vetting these tools to ensure that they comply with our data security standards and respect your privacy rights. Our Privacy Policy provides detailed information on how our use of CI/CD tools may impact the handling of your personal information, and we encourage you to review it for your peace of mind.
  • We may use third-party Service Providers to display advertisements on our website, including Google AdSense. This means that these Service Providers may collect data about your activities on our website and other sites in order to provide you with personalized ads that align with your interests. It is important to note that we do not share any personally identifiable information with these Service Providers, and they are bound by their own privacy policies to protect any data they collect. We take the privacy of our users very seriously and do everything in our power to ensure that their information is being handled in accordance with industry standards and best practices.
  • Wherein the company may utilize remarketing services to promote its products or services on third-party websites. This process involves the use of cookies, pixels, or similar tracking technologies to facilitate the delivery of targeted ads to individuals who have previously interacted with RivetGen's website. Despite being a common marketing practice, it is important to note that the use of such technology falls under the purview of data protection laws. As such, RivetGen is committed to respecting user privacy, ensuring transparency, and offering opt-out mechanisms. By including this clause in its Privacy Policy, RivetGen demonstrates its compliance with applicable regulations and reinforces the importance of responsible data handling.
  • We use reliable third-party payment processing services to ensure the protection of customer's sensitive financial information. Stripe is the payment service provider we use, known for its security, reliability and convenience. Additionally, we ensure that our payment policies are aligned with relevant laws and regulations regarding the collection, storage, and use of customers transaction details. Our guidelines give customers the opportunity to dispute transactions and request refunds when necessary. As an enterprise that values the privacy and security of our customers information, we at all times endeavour to provide transparency on all matters regarding payments and ensure our Privacy Policy meets the highest standards of legality and professionalism.
    • Stripe: Their Privacy Policy can be viewed at: https://stripe.com/us/privacy
  • Our Service may contain links to other sites not operated by us. While we strive to provide secure and reliable links, we cannot guarantee the safety of information you provide once you leave our website. It is important to note that once you click on a link, you are no longer subject to our Privacy Policy. The linked site's Privacy Policy will then apply, and we highly recommend that you review their terms and conditions before sharing any personal information. Our team thoroughly vets all external links before posting, but we do not assume any liability for the content or security of third-party sites. Rest assured, we take your privacy seriously and will always treat your information with the utmost care and confidentiality.
  • Our service does not cater to anyone under the age of 18. We take the privacy and protection of minors very seriously, and it is our moral and legal obligation to ensure that children are not inadvertently exposed to any content or data that may be harmful to their well-being. The Children's Online Privacy Protection Act (COPPA) is a federal law that sets in place certain requirements that covered websites and online services must follow when collecting, using, or disclosing personal information from children under the age of 13. While our service adheres to the COPPA guidelines, we have set our standard to cover all minors under 18. We realize that the Internet can pose a significant risk to young audiences, and thus we have implemented various measures to provide a safe digital space for all our users, including minors. Our commitment to children's privacy is integral to our core values as a responsible online platform.
  • We may update our Privacy Policy periodically to adhere to any changes in regulations, company policies, or to better serve our users and improve their experience. These changes may include modifications to our data collection practices, information disclosure, and user rights. We strive to notify our users of any changes made through an email or notification on our website, though it is the users responsibility to review the updated Privacy Policy regularly. By continuing to use our services after a change is made, users are indicating their acceptance and agreement to the updated Privacy Policy. We take the privacy of our users seriously and are committed to ensuring that our policies and practices align with our users expectations and comply with applicable laws and regulations.
  • If you have questions or concerns about this Privacy Policy, please contact us at:
    • Email: [email protected]
    • Address: LIFExTalks, LLC, 7901 4th Street N Suite 300, St. Petersburg, FL 33702